Report issues submitted by Cypress users will be tested by UW Service Center Support. If the reported issue is verified or perhaps cannot be verified by UWSC Support, the issue will be further escalated to Report Distribution (Cypress).
For technical issues installing the Cypress Installed Software Client, contact your local help desk. The Web Client is the recommended interface for accessing ASG Cypress reports. LAUNCH WEB CLIENT (RECOMMENDED)
Contact information for institution help desks are provided on the following web pages: